Mgmt385ip5 | MGMT385 Customer Service Excellence | Colorado Technical University

** TWO-PART ASSIGNMENT**

Part 1. Powerpoint -Create 2 slides with 150-250-word speaker notes for each slide. APA 6, in-text citation, Cite at least two (2) scholarly online references.

Part 2. 600 words APA 6, in-text citation, Cite reference.

Attached is the PowerPoint the TWO slides will be added to.  

Assignment Description  

Part 1:

For the final Key Assignment in this course, you will need to discover how measurement and continuous improvement are part of success in customer service excellence. Complete the following for the first part of this assignment:

  • Find 2 articles, one that describes how customer service excellence is measured and the other on how continuous improvement can be practiced. 
    • These articles need to be verified to be valid and from a source that can be used in academic writing.
  • Include a summary of each article into your current PPT presentation from Week 4.  
  • Remember that this needs to have the quality and content to be presented to an incoming HR Manager after your recent promotion to Vice President.

Part 2: Review and reflect on the knowledge you have gained from this course. Based on your review and reflection, write at least 3 paragraphs on the following:

  • What were the most compelling topics learned in this course?
  • How did participating in discussions help your understanding of the subject matter? Is anything still unclear that could be clarified?
  • What approaches could have yielded additional valuable information?
  • The main post should include at least 1 reference to research sources, and all sources should be cited using APA format.
Get 20% Discount on This Paper
Pages (550 words)
Approximate price: -

Try it now!

Get 20% Discount on This Paper

We'll send you the first draft for approval by at
Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

Quality Essay Help has stood as the world’s leading custom essay writing services providers. Once you enter all the details in the order form under the place order button, the rest is up to us.

Essays

Essay Writing Services

At Quality Essay Help, we prioritize on all aspects that bring about a good grade such as impeccable grammar, proper structure, zero-plagiarism and conformance to guidelines. Our experienced team of writers will help you completed your essays and other assignments.

Admissions

Admission and Business Papers

Be assured that you’ll definitely get accepted to the Master’s level program at any university once you enter all the details in the order form. We won’t leave you here; we will also help you secure a good position in your aspired workplace by creating an outstanding resume or portfolio once you place an order.

Editing

Editing and Proofreading

Our skilled editing and writing team will help you restructure you paper, paraphrase, correct grammar and replace plagiarized sections on your paper just on time. The service is geared toward eliminating any mistakes and rather enhancing better quality.

Coursework

Technical papers

We have writers in almost all fields including the most technical fields. You don’t have to worry about the complexity of your paper. Simply enter as much details as possible in the place order section.

See all services