** TWO-PART ASSIGNMENT**
Part 1. Powerpoint -Create 2 slides with 150-250-word speaker notes for each slide. APA 6, in-text citation, Cite at least two (2) scholarly online references.
Part 2. 600 words APA 6, in-text citation, Cite reference.
Attached is the PowerPoint the TWO slides will be added to.
For the final Key Assignment in this course, you will need to discover how measurement and continuous improvement are part of success in customer service excellence. Complete the following for the first part of this assignment:
Part 2: Review and reflect on the knowledge you have gained from this course. Based on your review and reflection, write at least 3 paragraphs on the following:
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