Bha435 case 2 | BHA435 Module 2 Case Healthcare Quality Assessment and Improvement

8/29/23, 5:28 PM SLP – BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1) 1/2

Module 2 – SLP


Outcome measures (mortality, readmission, patient experience, etc.) are the quality
and cost targets healthcare organizations are trying to improve. There are a vast
array of outcome measures, likely in the hundreds. However, the seven outcome
measures the U.S. Centers for Medicare & Medicaid Services (2016) uses to
calculate hospital quality are some of the most common in healthcare: (1) general
information, (2) survey of patients’ experiences, (3) timely & effective care, (4)
complications, (5) readmissions & deaths, (6) use of medical imaging, and (7)
payment & value of care. Outcome assessments are tools used for collection and
analysis of evidence about the achievement/attainment of a certain measure for the
purposes of improvement and to determine or demonstrate its effectiveness.

U.S. Centers for Medicare & Medicaid Services. (2016). Hospital compare.
Retrieved from

You have been selected to be a part of the Assessment Team at Trident International
Hospital (TIH). TIH has recently remodeled and restructured the emergency room
(ER) department. The team will be conducting a quality assessment to see if wait
time in the ER has been reduced as a result of the changes. As part of the
preliminary development of the assessment process, you have been asked to
research and provide two outcome assessment tools that can be used as a part of
this process.

In a 10-slide PowerPoint presentation (10 slides not including title or reference
slide), explain the two tools that were selected, identify why they would be beneficial
to use in the assessment process, and describe how the tools would be ideal in
demonstrating whether or not wait time has been impacted based on the changes. In
addition, discuss the reliability and accuracy of each selected tool.

SLP Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your

1. Limit your response to a maximum of 10 slides (title and reference slide is not
included in page number count).

2. Support your responses with peer-reviewed articles, with 3 to 4 references. Use
the following link for additional information on how to recognize peer-reviewed


8/29/23, 5:28 PM SLP – BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1) 2/2

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How to Recognize Peer-Reviewed (Refereed) Journals

3. You may use the following source to assist in formatting your assignment:
Purdue Owl –

4. For additional information on reliability of sources, review the following source:

5. This assignment will be graded based on the content in the rubric.

6. Be sure that you do not cut and paste material into your slides, but use proper
quotations where needed, and also citations for all reference materials. The same
expectations apply to PowerPoint presentations as to documents.

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